Refund policy

RETURN & REFUND POLICY

At Glowis, customer satisfaction is our priority.

Due to the nature of skincare and cosmetic products, we only accept returns under the following conditions:

• The product received is damaged, defective, or incorrect.

• The issue is reported within 3 days of delivery.

• The product remains unused and in its original packaging.

Non-Returnable Items:

• Opened or used cosmetic products.

• Products damaged due to customer misuse.

• Change of mind after opening the product.

Refunds:

Once the returned product is inspected and approved, refunds will be processed within 7 business days.

For return requests, contact us at:

Email: theglowis.shop@gmail.com

WhatsApp: +923018856317